No “market rate.” Your rate.
We don’t post one price for everyone because we don’t charge one price for everyone. Your rate reflects your usage, tank, location, and what you pay today — and it’s shown in the app, in writing.
How your rate is set
When you apply, we look at your annual gallons, tank size, ZIP, and (if you share it) your current invoice. We come back with a number. If it isn’t right, tell us — every account is a conversation, not a rate card.
Locked rate
Agree on a price for a term — usually 12 months. Every delivery in that window is billed at that rate no matter what the market does. Before it ends we reach out to renew or renegotiate. It never silently jumps.
Prebuy gallons
In a buy window (say June–August) purchase gallons at a fixed prebuy rate. In the use window (October–March) deliveries draw from those gallons at $0. Anything left converts to dollar credit at what you paid and applies to next year.
Budget billing
One predictable monthly amount based on your expected annual cost, auto-adjusted through the season and reconciled once a year. No January shock.
Order of operations
- Prebuy gallons (if in the use window)
- Your locked rate (if active)
- Your regular rate
That order is enforced by the system on every delivery, and you can see which one applied on each invoice in the app.